Privacy Policy and Website Terms of Use  – New Zealand King Salmon

Last updated: 30 April 2026

Privacy Policy

1. Introduction

The New Zealand King Salmon Co. Ltd (“NZ King Salmon”, “we”, “us”, “our”) is committed to protecting personal information in accordance with the Privacy Act 2020 and the Information Privacy Principles (IPPs).

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information.

2. Scope

This policy applies to:

  • Applicants for roles with us
  • Employees and contractors
  • Customers and suppliers
  • Website users
  • Any individual whose personal information we collect in the course of our operations

3. What Personal Information We Collect

We may collect:

  • Contact details (name, email, phone number, address)
  • Employment-related information
  • Financial and transaction details
  • Technical data (IP address, cookies, website usage)
  • Communications with us emails, phone calls,
  • Information you provide to us or collected during your interaction with us including camera surveillance and/or promotional footage if you are at any of the NZ King Salmon locations

4. How We Collect Personal Information

We collect personal information:

  • Directly from you
  • Through our website and digital platforms
  • From third parties where permitted by law
  • From third parties such as credit agencies, verification services and law enforcement agencies
  • From anyone you have authorised us to collect information from

If you are providing information about anyone else, you must have their authorisation and you must tell them about our privacy notice in advance

5. Purpose of Collection

We collect personal information for purposes including:

  • Operating our business such as conducting credit checks
  • Communicating with you
  • Providing you our products
  • Promotions
  • Obtain feedback on our products and deliveries
  • Improve or update our products and deliveries
  • Employment and HR processes including applying for roles with NZ King Salmon
  • Compliance with legal obligations including payroll and health and safety, vehicle tracking

6. Use of Personal Information

We will only use personal information for the purpose for which it was collected, or for a directly related purpose, unless otherwise permitted by law, or for the purposes set out in this Privacy Policy.

7. Disclosure of Personal Information

We will keep your personal information safe and secure and only share it:

  • To service providers and business partners such as payroll, insurers, logistics companies (including companies like Big Chill, Air New Zealand)
  • Credit reporting agencies for credit checks such as Atradius
  • Debt collection agencies such as Atradius
  • Previous or current employer(s) to verify employment information
  • To regulatory authorities where required
  • Government agencies such as Ministry of Justice
  • Liquidators, receivers, administrators in the event of default
  • Market research agencies (you may opt out of this by contacting us)
  • Third parties were we are assigning, transferring or selling our assets
  • Entities within the New Zealand King Salmon group of companies
  • Where authorised by you

8. Storage and Security

We take reasonable steps to protect personal information from:

  • Loss
  • Unauthorised access
  • Misuse or disclosure

9. Access and Correction

You have the right to:

  • Request access to your personal information
  • Request correction of your personal information

Requests can be made via the contact details below.

10. Retention

We retain personal information only as long as necessary for the purposes for which it was collected or as required by law.

11. Cross-border Disclosure

Where personal information is disclosed overseas, we will ensure it is protected in accordance with the Privacy Act requirements.

From time to time, we’ll update this Privacy Notice. Any changes will be published and will take effect from the date the updated notice is made available.

12. Newsletter and Email Marketing

If you choose to sign up to receive our newsletter or other email updates, we will collect your email address and any other personal information you choose to provide. This information is used solely for the purpose of sending you those communications.

By signing up, you provide explicit consent to receive email communications from us. You can unsubscribe at any time by using the unsubscribe link included in each email or by contacting us directly.

We use Mailchimp as our third-party email marketing platform to manage and deliver our newsletters. By subscribing, you acknowledge that your information will be transferred to Mailchimp for processing in accordance with their privacy practices and this policy.

We retain newsletter subscriber information for as long as you remain subscribed. After you unsubscribe, your contact details will be retained for up to 12 months for record-keeping and compliance purposes, after which they will be securely deleted unless a longer retention period is required by law.

 

Website Terms of Use

The following terms apply to your use of the NZ King Salmon website. These Website Terms of Use explain legal aspects of our website and your use of it. Your use of our website indicates your acceptance of these Website Terms of Use. They incorporate the NZ King Salmon Privacy Policy.

1. General Information and Disclaimer

The information on this website is provided in good faith as general information about our business and our products. It is not intended to constitute an offer or binding agreement. Any purchase of products is subject to separate terms and conditions.

While we take reasonable care to ensure the accuracy of the information, we do not guarantee that it is complete, current, or error-free.

2. Website Availability and Security

We aim to ensure the website is available at all times; however, we do not guarantee uninterrupted or error-free access. We do not warrant that the website or any downloadable files are free from viruses, faults, or defects.

3. Acceptable Use

You must not:

  • Interfere with or disrupt the website or its functionality
  • Attempt unauthorised access to systems or data
  • Introduce malicious code or harmful material
  • Use the website in a way that is unlawful or infringes rights

We may remove any content posted to the website that we consider inappropriate.

4. Third-Party Links

This website may contain links to third-party websites for convenience. These sites are not under our control, and we are not responsible for their content or privacy practices.

5. Intellectual Property

Unless otherwise stated, NZ King Salmon owns all intellectual property rights in the website, including text, images, branding, and design.

You must not reproduce, use or distribute any information, images, screens, web pages, logos or brands from our website in any public way (including reproduction on the Internet or digital copies) without NZ King Salmon’s prior written permission.

You may not use or permit use of any part of our website for any purpose other than that intended (which is the provision of information about NZ King Salmon).

6. Linking to Our Website

Please contact NZ King Salmon for prior permission if you wish to create a link to any page on our website. If you create a link to our website, you remain fully responsible for any consequences of that link, whether direct or indirect and you will protect NZ King Salmon against all loss, damage, liability, costs or expense arising from or in connection with the link.

7. Cookies and Website Analytics

We may use cookies and other digital tracking tools when you’re on our website. Cookies are small pieces of information which can be stored on your hard drive or memory. They allow us to track and target the interests of our website users. The cookies we send to your PC cannot read your hard drive or command your computer to perform any action. Any information we collect and share with third parties through cookies is aggregated and therefore anonymous (it doesn’t include personal information which is likely to identify you). The information we collect via cookies and other digital tracking tools we use may be used for security purposes, to help us identify you, to provide you with personalised features, for tracking traffic on our website and for measuring, optimising and improving performance. This helps us to be able to deliver advertisements to you for our products and services we think may be of interest to you, both on our website and third party websites. You can prevent new cookies from being installed and delete existing cookies. The procedure depends on which browser you’re using. For information on how to remove cookies check your internet browser. You may be unable to log on to our secure services without accepting our cookies.

In addition, our website may use third party cookies from Google Analytics for Display Advertisers. This includes features which give us insight into behavioural information relating to visitor age, gender and interests on an anonymous and aggregate level, and who has viewed our advertising. This helps us to understand browsing behaviour to give a better experience whilst visiting our website, and to optimise our advertising, including on and outside our website. Access Google’s Privacy Policy.

To help improve our website and our advertising, we may use patterns and other meaningful information gathered from web analytics tools. This may include traffic to, from and within our website, your mouse-click activity, your IP address, and other information that you voluntarily enter into the website.

8. Limitation of Liability

To the maximum extent permitted by law, NZ King Salmon is not liable for any loss or damage arising from your use of, or reliance on, this website or any linked websites.

9. Consumer Law

Nothing in these terms limits any rights you may have under the Consumer Guarantees Act 1993 or other applicable legislation.

10. Governing Law

These terms are governed by the laws of New Zealand. The information contained on our website, and related sub domains, has been prepared under New Zealand law. Unless otherwise stated, references to any currency are references to New Zealand dollars

11. Changes to Website and Terms

NZ King Salmon may change these Website Terms of Use at any time. We will usually give at least 14 days’ notice of changes, by publishing them on our website. Your continued use of our website will indicate acceptance of the amended Website Terms of Use.

We may update or change website content (including the content on any of our sub-domains) and these terms at any time. Updates will take effect from the date they are published.

Complaints

If you believe your privacy has been breached, you can contact us. We will investigate and respond promptly.

Contact Details

Privacy Officer
The New Zealand King Salmon Co. Ltd
Email: contact@kingsalmon.co.nz